Recently we had a customer come to the shop with a black Range Rover. The owner wanted a price for scratch removal. We walked out to inspect the vehicle thinking we would be looking at some minor scratches on the side.
To our surprise, the entire vehicle’s finish was scratched. Top to bottom front to back. after asking the owner some questions he revealed that their professional landscaper (Gardner) had been caring for the vehicle.
When it comes to service providers you need to look for and hire a qualified person or company to do the work necessary. You’re not going to hire a Gardner to give you a manicure, are you? Or your Barber to repair your air conditioning unit? No! So when it comes to regular care and maintenance of your vehicle’s appearance why do people think this is such a simple task that anyone with a bucket of soapy water and some rags is qualified to do the job?
This Range Rover required several hours and cost several hundred dollars to correct the finish and make it look new again. Could you have the same service done at your local car wash? Probably not and most self-titled professional detailers in San Antonio don’t have the experience and time to do this type of work. Not even the shops that advertise $70.00 details. However, Concours Auto Salon repairs this type of damage on a daily basis for customers from all parts of San Antonio. It’s not just a service we provide for the elite crowd either. We perform this service for owners with cars ranging from Honda’s, Maserati’s, VW’s to Ferrari’s. Everyone likes a clean shiny car and when you pay someone to make it look this way you would expect it to last right?
The process to correct this paint finish was done in four steps. After a thorough wash, we clayed the paint to remove any foreign contaminants. Then the correction process began.
- Using a rotary buffer wool pad and a compound we removed all of the heavy scratches.
- Rotary buffer again with an aggressive polishing pad and polish to start eliminating the swirls left behind from the wool pad and compound.
- Rotary buffer with a finishing pad and a polish.
- A dual-action polisher was used with a soft foam pad and a finishing polish to remove any trace of wispy swirls that may have been left behind from the rotary polishing steps.
What we had left behind was a glass-like finish that just needed to be sealed for protection. We applied a product called Opti-Seal to do the job.
The customer was very pleased, to say the least, and I’m sure won’t be having the
Gardner maintains their vehicles for them in the future.
